This Privacy Policy explains how HOTELISTIC, S.L., trading under the name RoomZero, processes the personal data of individuals who visit www.roomzero.es, submit an enquiry through the contact form or subscribe to the newsletter.
RoomZero may process personal data provided directly by users through the contact form or when subscribing to the newsletter, as well as certain technical data generated while browsing the website.
Users should refrain from including special category personal data or personal information relating to third parties in the forms unless this is necessary to deal with their request.
Personal data provided through the contact form will be processed for the purpose of receiving, managing and responding to enquiries, requests for information or professional proposals.
The legal basis for this processing is the data subject’s consent when submitting the form. Where an enquiry relates to the preparation or performance of a contractual relationship, processing may also be based on taking steps prior to entering into a contract or on the performance of the contract itself.
Personal data provided when subscribing will be processed for the purpose of sending news, articles, updates, content and marketing communications relating to RoomZero’s services by electronic means.
The legal basis for this processing is the consent given by ticking the relevant box and requesting a subscription. Data subjects may withdraw their consent at any time by using the unsubscribe link included in each communication or by emailing info@roomzero.es. Withdrawal of consent will not affect the lawfulness of any processing carried out before consent was withdrawn.
Strictly necessary technical data may be processed to enable the website to function, maintain its security, prevent fraudulent use and resolve technical issues. The legal basis for this processing is HOTELISTIC, S.L.’s legitimate interest in maintaining a secure and operational website.
Processing associated with analytics, advertising or personalisation cookies will only take place where the user has given their consent, in accordance with the Cookie Policy.
Personal data will not be disclosed to third parties unless there is a legal obligation to do so, disclosure is necessary to deal with the data subject’s request, or there is another valid legal basis for doing so.
Service providers that provide services necessary for the operation of the website and the management of communications may access personal data on behalf of HOTELISTIC, S.L. These may include providers of web hosting, technical maintenance, email services, forms, analytics or newsletter distribution. Such providers will act as data processors under the relevant contractual arrangements and will process personal data solely in accordance with the instructions of HOTELISTIC, S.L.
Where a technology provider processes personal data outside the European Economic Area, HOTELISTIC, S.L. will implement the safeguards required under applicable data protection legislation, such as European Commission adequacy decisions, Standard Contractual Clauses or other legally recognised mechanisms. Specific information concerning these providers will be kept up to date in accordance with the tools actually used by the website.
Data subjects may exercise the following rights:
To exercise these rights, a request may be sent by email to info@roomzero.es or by post to HOTELISTIC, S.L., Calle Mallorca, 351, 08013 Barcelona, Spain. The request must specify the right the data subject wishes to exercise and provide sufficient information to verify the identity of the person making the request. Additional identification documents will only be requested where necessary to confirm identity.
If a data subject considers that the processing of their personal data does not comply with applicable data protection legislation, they may lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos) via www.aepd.es.
Fields marked as mandatory on forms are necessary to process the relevant request or subscription. If this information is not provided, RoomZero may not have sufficient information to provide the requested service. Any personal data provided must be true, accurate, complete and up to date.
RoomZero does not make automated decisions that produce legal effects or similarly significantly affect users based on personal data collected through the contact form or newsletter.
The services provided through this website are not intended for persons under the age of 14. Persons under this age should not provide personal data without the authorisation of their parents or legal guardians.
HOTELISTIC, S.L. will implement appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss or alteration, and against unauthorised access, disclosure or processing. Any person involved in the processing of personal data will be subject to a duty of confidentiality.
The website may contain links to third-party websites or services. HOTELISTIC, S.L. does not control their privacy policies. Before providing personal data on such websites, users should review the information provided by the respective data controllers.
HOTELISTIC, S.L. may update this Privacy Policy to reflect changes in legislation, guidance issued by supervisory authorities or changes to the operation of the website. The current version will be available at www.roomzero.es.
Last updated: September 2026